Privacy Policy

Last updated: 21 April 2026

ResinPro Cheshire (“we”, “our”, “us”) is committed to protecting your personal information. This policy explains what we collect, why, and your rights under UK GDPR and the Data Protection Act 2018.

Who we are

ResinPro Cheshire, based in Penyffordd, Cheshire. You can contact us by phone on 01244 960112 or by email at [email protected].

What we collect

When you fill in our contact form or request a quote, we collect:

• Your name
• Your phone number
• Your email address
• Your postcode
• Any project details you choose to share

How we use it

We use your details only to:

• Respond to your enquiry
• Provide a quote or arrange a site survey
• Contact you about a project you’ve started with us

We do not send marketing emails, we do not sell your data, and we do not share it with third parties.

Legal basis

We process your data under the lawful basis of legitimate interest — specifically, responding to an enquiry you have initiated with us.

How long we keep it

If we don’t work together, your enquiry details are deleted within 12 months. If we do, we retain records for 7 years for tax and warranty purposes.

Cookies & analytics

We use Google Analytics to understand how visitors use our site. This places cookies that record pages visited and rough location, but not your identity. You can block these cookies in your browser settings.

Your rights

Under UK GDPR you can ask us to:

• See what data we hold about you
• Correct anything that’s wrong
• Delete your data (unless we’re required to keep it)
• Stop using your data

Email [email protected] and we’ll respond within 30 days.

Complaints

If you’re not happy with how we’ve handled your data, you can complain to the Information Commissioner’s Office.